AAA Business Communication - Outsourcing & Service Level Agreements

Businesses that think of IT Outsourcing are confronted with a wide range of challenge

IT Outsourcing requires comprehensive advice from strategy to operational
business in everyday life. Process Management and Service Level Agreements are essential cornerstones for the success of your IT Outsourcing Initiative.

For our clients we have assumed among else the responsibility of putting into action:

>	Conceptual and process consultation in connection with a merger of 2 international data centres (with more than 1'500 employees)
>	Defining and Implementing an IT Outsourcing strategy (for a leading Swiss bank)
>	Strategical-, conceptual- and process consultation as well as formulating and negotiating a strategical IT Outsourcing Agreement (for a leading transport company)
>	Formulating and Carrying Through Service Level Agreements for outsourcing desktop services (for 5000 user of an industrial concern)
>	Conceptual- and process consultation as well as formulating and carrying through Service Level Agreements (for a computer centre with more than 500 employees)
>	Conceptual and process consultation for Pricing, Costing und Delivery Specifiaction of deliverables exceeding an annual turnover of 100 Mio. USD (for an international group)

IT-Outsourcing
and Service Level Agreements

> Interdisciplinary and integrated
> Professional and efficient
> Established and experienced

We would be pleased to send you detailed information about this service or to answer your specific questions.